What features should a Hotel Property Management Software include

As a hotel manager you will have a busy lifestyle and you cannot always check every detail of your hotel. That’s where hotel management software’s come to play. Hotel management software performs essential financial, organizational and operation functions for hotels, motels, resorts or hostels.

Here is a list of the most important features that must be included in a hotel management software. I hope it helps you make a better decision whenever you are going to use a Hotel Management System.

Online Booking and Reservation Management

It is very important and time-saving to oversee all booking and reservation processes. It is even better to do this in a mobile since you may manage your hotel from wherever you are. Booking feature can help you manage room types, track room cleaning schedules, as well as allowing you to add extra accommodations for your guests like ordering additional beds, breakfast deals and other packages before check-in.


Reporting feature includes both standard and special personalized reports you may want to use. Some platforms even offer in-depth analysis into various factors like web presence, web traffic, email ad campaigns and revenue analysis.

Housekeeping & Maintenance

Managing housekeeping and maintenance for your guests’ rooms is essential. With this feature, you can sign the tasks to the hotel workforce to be performed. This reduces costs and wasted time.

Billing and Accounting

Not all hotel manager software’s provide this feature, as this requires much effort to manually track all of your business expenses, cash flow and finances. This feature, combined with a reporting and analytics feature, can determine whether to shift resources to one location for improvement and even decide what to invest in next.

Integrated channel manager

The days where hotel software was only restricted to data storage and report generation are already gone. A hotel management feature has to handle all online channel portals such as Booking.com or Expedia for you.

To find the best property management for your hotel, first analyze your requirements, and then look for a solution that can meet those requirements without breaking the bank.

Albi Zhulali
CEO of Softmogul