Management

Creating a Service Culture that Sets Your Hotel Apart

9 months ago 1 min read Management Leadership

Creating an excellent service culture for your hotel is essential for the success of your business. A positive and professional service culture can lead to satisfied guests, positive word-of-mouth, and increased revenue. Here

A simple guide on hotel metrics and formulas!

3 years ago 3 min read Management

It’s important to use metrics to understand what data means for your hotel performance and base your future strategies of it. Here’s a list of the most common hotel metrics, and

How to attract business travelers

4 years ago 3 min read Management

When talking about business travelers a few things need to be kept in mind, in order to understand the significant importance of this group of travelers. Firstly something that sets them apart from

6 ways to achieve full occupancy at your hotel

5 years ago 3 min read Management

The goal and challenge of every hotel is to achieve full occupancy, no surprise there. The how to that is comprised of a few ways and methods. Some straight to the point and

How to improve your hotel's check-in experience

5 years ago 2 min read Management

The check-in is the first step in the overall hotel experience, the first impression you deliver to your guests. Usually just a tedious formality to be passed, which takes time and in cases