Albi Zhulali

CEO of Softmogul

The future of Hotels: How technology is transforming the guest experience

a year ago 2 min read Insights & Trends

In recent years, technology has played a major role in shaping the hotel industry. From online booking and mobile check-in to virtual reality and artificial intelligence, technology is transforming the way hotels operate

The power of online guest reviews: How they impact your hotel's business"

a year ago 2 min read Growth Strategies Customers

Online guest reviews have become an increasingly important aspect of the hotel industry. They can make or break a hotel's reputation, and ultimately impact its bottom line. In this post, we will take

Unlock the secrets of upselling: A guide to training your hotel receptionists for increased sales

a year ago 2 min read Growth Strategies Management

Hotel receptionists are often the first point of contact for guests, and they play a crucial role in shaping the guest experience. However, many receptionists lack the training and skills needed to make

TikTok for Hotels: A Hotelier's Guide to Boosting Bookings and Growing Your Following

a year ago 2 min read Marketing

TikTok is quickly becoming one of the most popular social media platforms, with over 1 billion active users worldwide. As a hotel, it can be a great way to reach a wider audience

Maximizing Housekeeping Efficiency and Guest Satisfaction: How pH Knowledge and PMS Integration Can Transform Your Hotel

a year ago 2 min read Management

Hotels have a responsibility to ensure that their housekeepers are properly trained in order to provide a clean and safe environment for guests. One aspect of housekeeping training that is often overlooked is