Albi Zhulali

CEO of Softmogul

Protect Your Revenue: A guide on how Hotels can prevent and manage Chargebacks

8 days ago 2 min read Finances

As a hotel owner or manager, chargebacks can be a major source of frustration and lost revenue. A chargeback occurs when a guest disputes a charge on their credit card statement and the

Increase Online Sales: 5 ways how small and medium Hotels can leverage Technology

9 days ago 2 min read Growth Strategies

In today's highly competitive hotel industry, small and medium hotels need to find ways to stand out and drive more sales. One of the most effective ways to do this is by leveraging

The future of Hotels: How technology is transforming the guest experience

10 days ago 2 min read Insights & Trends

In recent years, technology has played a major role in shaping the hotel industry. From online booking and mobile check-in to virtual reality and artificial intelligence, technology is transforming the way hotels operate

The power of online guest reviews: How they impact your hotel's business"

12 days ago 2 min read Growth Strategies Customers

Online guest reviews have become an increasingly important aspect of the hotel industry. They can make or break a hotel's reputation, and ultimately impact its bottom line. In this post, we will take

Unlock the secrets of upselling: A guide to training your hotel receptionists for increased sales

13 days ago 2 min read Growth Strategies Management

Hotel receptionists are often the first point of contact for guests, and they play a crucial role in shaping the guest experience. However, many receptionists lack the training and skills needed to make